When your Microsoft Exchange Server account is enabled for Unified Messaging (UM), you can receive e-mail, voice, and fax messages in your Inbox. Additional features are available for which include Voice Mail Preview which delivers a transcription of voice mail messages to your Inbox.
Access to the full suite of UM services depends on hardware telephony.
Office 365 Message Encryption is an easy-to-use service that lets email users send encrypted messages to people inside or outside their organization. Designated recipients can easily view their encrypted messages and return encrypted replies. Regardless of the destination email service—whether it’s Outlook.com, Yahoo, Gmail, or another service—email users can send confidential business communications with an added level of protection against unauthorized access.
There are many scenarios in which email message encryption might be required, including:
Exchange Online and Exchange Online Protection (EOP) administrators set up Office 365 Message Encryption by defining encryption rules. ComStat engineers can help customers with subscribed support service customize encrypted messages with organizational text and logo, presenting a company brand that’s familiar to message recipients.
Additionally, Exchange provides advanced services for high level encryption services like certificated TLS etc. The diagram below showing the workflow through which Office 365 Message Encryption protects encrypted emails from being read by unauthorized users, while allowing straightforward access by authorized recipients.
Microsoft Exchange and Office 365 are cloud based services which can be accessed from Microsoft’s braowser based OWA application. Outlook for desktop continues plays an important for users who want to manage email, calendars, and even OneDrive and Sharepoint services. This capability is really the domain of the power user, however Hosted Exchange connects to Outlook 2007, 2010, and 2013, and Office 365 users can download Microsoft’s most current version of Outlook 2013 for desktop as part of their subscription service.
As users distribute more content to multiple mobile devices, issues of data leakage, data privacy, and data protection become increasingly important. Microsoft Exchange can cope with connectivity to a maximum of 5 devices per user, so the number of devices exposing an organisation to liability under data protection laws extend far beyond the number of an organisation’s “on-premise” workstations.
In the event of a lost mobile phone, laptop, or tablet which contains your customers’ personal data by way of contact information, emails, and/or documents, it is not enough to ask a mbile phone supplier to stop a SIM card – many smartphones can continue to connect to cloud services wirelessly to access organizational information and contact information even after disconnection from telco services.
ComStat is an authorised Microsoft Clour Partner, and is additionally authorised as a qualified network administrator. This means our engineers have a thorough working knowledge of advanced Microsoft Exchange and Office 365 technologies to help organisations subscribing to our supported services to deal rapidly with “won’t happen to me” events like lost mobile phones so that policies can be established to configure devices by brand, model, or individual, invoke keypad security, and restrict or wipe organisational data in the event of loss, including overseas travel.
From Sept 25th, ComStat is providing management services for users and organisations who need help managing business information on mobile devices like laptops, tablets, and mobile phones.
While users increasingly connect to organizational data using multiple devices, the pace for keeping up with the protection of sensitive business and personal information has fallen behind that curve. Losing a mobile phone is one thing. Loss or theft of a mobile phone which holds business data is a potentially serious issue, and one which can put entities in breach of data protection laws.
ComStat’s mobile device management services enable us to manage an organisation’s mobile “fleet” in a number of ways:
1. Controlling access to services by equipment brand, or model, or user
2. Implementing selective or global PIN access to mobile devices
3. Temporary restrictions to services from mobile devices
4. Wiping all information associated with user accounts.
For instance, if Alex loses a mobile phone in Frankfurt, he can probably get the SIM stopped rapidly. However, without management tools of some kind in place, whoever has custody of the phone has potential access to everything on Alex’ desktop at work. On notofication of loss, ComStat engineers can invoke any of the techniques above to restrict or stop all services associated with Alex’ account instantly.
The issue of “mobile” data protection is important for another reason. Entities who give you or your organisation access to their personal data expect a duty of care requiring the “custodian” to use the data for the purposes it wa given and to protect it. In cases where mobile devices are lost, information which at law belongs to your customers and which falls into someone else’s hands may leave you or your organisation with reputational and potentially legal liability.
Please contact us for more information about data loss protection and mobile device management services.