Create/Install an SSL Certificate on London cPanel

This article will assist you in setting up a free UK2 SSL certificate using your cPanel account.

**All pictures are for reference only. The actual layout of your interface may differ from the images below**

**You will need to change all references of yourdomain.co.uk to the domain that you for which you are creating the SSL.**

STEP 1: If you are running a live site and wish to install an SSL on to it the site must first be assigned a dedicated IP. This can be requested by submitting a ticket to technical support.

**When applying this dedicated IP, the DNS records may take up to 24 hours to fully point to the new IP, your site will be down during that time, so please let us know what time will be best for this IP to applied.**

STEP 2: Log into your cPanel interface. You can log in at yourdomain.co.uk:2082 replacing the example with your domain name.

**If you need help logging in, our technical support department would be happy to help. Just submit a ticket requesting your login credentials and be sure to include the domain name you need access to.**

Step 3: Once logged into the Cpanel, click on SSL/TLS Manager in the Security section.

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STEP 4: On the page that loads you will go to the link under Private Keys

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STEP 5: At the top of the page there is a section to Generate a New Key select your domain from the drop down menu. You must use 2,048 bits key.

ssl3On the page that loads click on the Return to SSL Manager.

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Step 6: You will now click on the link under the Certificate Signing Requests (CSR)

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Step 7: You will now fill out the form for the domain that you wish to create the SSL on.

Key: (Select the key that you generated in STEP 5)

Domains: yourdomain.co.uk (Or your preferred hostname, e.g. secure.yourdomain.co.uk or shop.yourdomain.co.uk. **Please note that www.yourdomain.co.uk is automatically included if you enter yourdomain.co.uk)

City: (Your city)

State: (Your state or province)

Country: (Your country)

Company: (The name of your company)

Company Division: (What your company does, e.g. if you run an ecommerce shop you can put E-commerce.)

Email: (An email on your domain, most commonly admin@yourdomain.co.uk)

Pass Phrase: (A secure combination of numbers and letters)

Description: (A way for you to recognise the certificate in the future)
Once you’ve filled-in each of the fields, click “Generate.”

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STEP 8: Once the page has loaded with the new CSR information you will want to copy the content of the box that starts with “—–BEGIN CERTIFICATE REQUEST—–“ as this information will need to be used later.

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STEP 9: You will now need to visit the following link: https://ssl.uk2.net/cgi-bin/certificate-apply.pl

Step 10: Fill in the “Hostname.” This needs to be the same that you entered into the earlier forms. (e.g. yourdomain.co.uk.) Click “Submit.”

ssl8Step 11: Select the email address you wish to receive the confirmation email to.

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Click Submit.

Step 12: Fill out the form with the information requested. You will want to match the previous forms that you have filled. You will need to select Apache/ModSSL as the server software. You will also paste the CSR that you copied earlier.

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Click Submit.

** You can check the status of the SSL by going to https://ssl.uk2.net/cgi-bin/retrieve-certificate.pl and entering the Hostname and Order Number used/received in STEP 13**

Step 13: You will receive an email to the email you selected in Step 13 with the day, click the link in the email and paste the confirmation code that has been provided in the same message.

STEP 14: Then 1-2 days after providing the confirmation code your SSL should be ready, retrieve your SSL package, download and extract the archive.

This extracted folder will have four files in it. You will need to use the one that shows: yourdomain_co_uk in future steps.

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Step 15: With the yourdomain_co_uk file handy log back into the Cpanel, click on SSL/TLS Manager in the Security section. (See Step 2 and 3 if you do not remember how)

You will now click on the link under the Certificates (CRT)

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Step 16: On the new page scroll down to “Choose a certificate file (*.crt).” and click “Choose File.”

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Locate the yourdomain_co_uk.crt file on your computer and click “Open.”

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Enter a description and then click “Upload Certificate”

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STEP 17: Now go back to the SSL/TLS Manager and click on the link under Install and Manage SSL for your site (HTTPS).

ssl17cStep 18: You will select the domain that you are using and then click Browse Certificate and select your certificate. Also, be sure to click “autofill by domain” to load the certificate keys.

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Then at the bottom of the page you will click Install Certificate

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If you encounter any errors or problems with this process, please contact our technical support department. They will be happy to help resolve any issues you experience.