Computer Repairs and Services
Computer Services and Repairs
ComStat provides Microsoft Office 365 sales, training, and computer repairs and services in North Wales and Chester, including Denbigh, Mold, and Ruthin.
Get support for Office 365 and Exchange Email, protect domain name registrations, web site commerce, and email traffic with ComStat’s Internet services. ComStat is a Microsoft Cloud Partner and a member of the Microsoft Partner Network. This means we are authorised to provide delegated support for Office 365 tenancies. Our consultants also hold accreditations ranging from formal teaching and training credentials to Cisco networking certification and more.
ComStat’s premium services provide resiliency that standard wholesale and retail products do not provide for. Click through the topics below to find out more about our tools for providing assured delivery of services to small business.
Click through our sections below to find out more about the services we support.
Office 365
Office 365 Licensing
Office 365 licensing:
- Consultancy, provisioning, and management
- Small Business and Enterprise
- Hosted Exchange, Exchange Kiosk
- Office 365, Pro Plus, MS Project
- Azure
- Billing support
Exchange Email
- Domain name integration and management
- Active Directory, user & contacts management
- Mobile device access and policies
- Outlook for Desktop
- Compliance management and mail flow
- Data loss prevention, email archiving, in-place discovery
- Malware and connection filtering,
- Unified messaging
- Migration and Hybrid Exchange
Mobile Device Management
Secure and manage employee mobile devices like iPhones, iPads, Androids, and Windows phones. Today, computer networks extend beyond the scope of office workgroups. Businesses enjoy the benefits of distributing data to employees’ mobile devices (BYOD), but ensuring your organization complies with data protection laws and protecting against data leakage and loss of customer information poses new issues.
We can provide an inventory of all enrolled devices that connect to your organization, create and manage device security policies, remotely wipe a device, and view detailed device reports. Please contact us for advice.
Skype For Business
- Instant messaging (IM)
- Outlook for desktop integration and scheduling
- VOIP
- integrated PBX and PSTN
- Conferencing, dial-in conferencing
- Call Quality and network analytics
Sharepoint and OneDrive
- Site architecture – team sites and collections
- List customization, templates
- Sharing, user rights, privileges
- Sharepoint apps, including email, tasks, documents, and third party
- Storage
- Retention & Rights Management
- Document telemetry
Azure
- Data Storage
- Multi platform virtual machines
- SSAS (apps)
- Developer tools
- Enterprise mobility for content delivery
- Active Directory services for Office 365
- Rights Management (Office 365)
- Multi-factor Authentication (Office 365)
- Intune
Miscellaneous
Computer Servicing
- Desktop computers
- Network devices
- Cat 5e, Cat 6, wired networks
- WiFi and wireless networks
- Hardware specification and consultancy
- Network diagnostics and reporting
- Printers
BYOD - mobile devices
ComStat helps users share information across cross platform devices and services, including Android, iOS, and Windows. As more businesses rely on employees using their own devices (BYOD) to connect to business information, securitization of data to protect a business’ customers is an increasingly looming issue.
Training
- Operating systems
- Office 365
- Graphics management and optimization for web
- WordPress, Druple,
- Electronic payment systems, Bitcoin
- Customised training
Social Networking
ComStat offers strategic planning and implementation to integrate social networking tools like Facebook, Twitter, Yammer, YouTube and more into business IT solutions.
Dropbox
- Dropbox for Business
- Network management and telemetry
- Remote device management
- Office 365 interconnection and migration
Docusign
DocuSign is a globally trusted service for electronic signatures and approvals enabling electronic, signature and document transmission from desktop and mobile devices. DocuSign works with the services, applications, and devices including Microsoft, Salesforce, Google, Apple and more.
Evernote
Evernote is a cross-platform cloud app designed for note taking, organizing, and archiving. The app allows users to share “notes” which can be a formatted text, a full webpage or webpage excerpts, a photographs, a voice memos, or a handwritten “ink” notes. The application integrates with browsers like Chrome and Firefox with clipping tools. The app helps users with solutions for displaying flight boarding cards at a personal level to public and private shared notebooks which are widely used in Education.
Business Website Hosting
Business Hosting
Standard features
- Cost effective
- cPanel self management
- Automated software installation
- Network monitoring
- LAMP stack updates (Linux, Apache, MySQL, php)
Optional extras
- Retroactive management *
- Environment management **
- Malware protection
- Proactive management
- SSL
* This is the most basic of support packages where we will respond to your phonecalls and attempt repair and restoration
** Proactive management includes installation of our dedicated server backup software where we will take regular daily backups of your environment and at cost restore the most recent complete and viable set.
Dedicated Server
Standard
- Self managed
- Linux or Windows 1U rackmount server
- Fully configurable
- Hardware options including SSD
- Dedicated bandwidth
- Geo location
Optional Support
- Assisted startup
- cPanel
- Reactive support plans (from £80pm)
- Proactive management (from £150pm)
Azure Cloud
Standard
- Rapid deployment
- Infrastructure as a service (IAAS)
- Platform as a service (PAAS)
- Software as a service (SAAS)
- Instant hardware scaling
- Bandwidth elasticity
- Global accessibility
- Zero on premises hardware cost
- Low risk
- Pay as you go
Guaranteed domain name renewal
When assured domain name renewals are important to you, protect your critical email and web services with ComStat’s Guaranteed Renewal facility, which offers continuity of service for periods of up to 10 years.
With access to Comstat’s network of registrar agencies (Enom, GoDaddy, Joker, OpenSRS, and more), organizations and users can depend on continuity of service for online orders and critical business email delivery without the risk of service interruption and consequential service restoration costs following missed or late payments for conventional domain name renewals.
Features
- Domain and portfolio pricing
- Subject to a minimum £75.00 annual charge
- Registry fees pre-paid in advance of renewal to assure continuity of services
- Registrant/admin/technical/billing records annually reviewed
- Management reports available for domain name zone records
- Zone Record Control Panel included (see section below)
Please contact us for more information.
Zone Record Control Panel
Features
- Priced per domain or on portfolio basis
- Subject to a minimum £75.00 annual charge
- secure https web browser access
- domain name owner retains password control
- discretionary access governed by domain name owner
- www and @ record management
- MX and Simplified MX management
- TXT, SIP, SPF, SRV management
- IPv4 and IPv6
Please contact us for more information to enable this premium service.
Identity Protection
ComStat’s ID Protect keeps your information safe by privatizing your domain name’s entry in public records:
- Priced on a domain or portfolio basis
- Subject to a minimum £15.00 charge
- contact details are kept out of the hands of spammers, so you get less spam
- ID Protect keeps your information private, so identity thieves cannot find you
- ID Protect follows rules set out by ICANN, the governing body for domain names
- Legitimate emails such as purchase offers for your domain are still forwarded to you
Anyone, anywhere can search the public Whois database through any search engine and many other web sites. ComStat ID Protect provides proxy information instead of your personal contact information. Parties who want to contact you use the proxy information, and we forward to you. ID protect can be organised on an individual domain name or portfolio basis. Please contact us for more information about this premium service.
SSL Certificates
ComStat’s range of digital certificate and trust products enable organizations of all sizes to maximize the security of their digital transactions cost-effectively. Whether you need an SSL certificate for Microsoft Exchange on premises services, or trust certification to verify online services, ComStat can source the certificate you need from the world’s largest providers:
- Symantec
- GeoTrust
- Commodo
Please contact us for more information about this premium service.
DNS Anti Malware/Virus
Web site owners only think about security after their site gets hacked and blacklisted by search engines like Google.
Prevent disruptions to your business and be proactive. The nature of malicious infiltration is evolving and web site source code is as vulnerable to infiltration as office networks and home businesses. Safe site software enables us to eliminate malware and other viruses so your site stays off damaging search engine blacklists and keeps your traffic flowing. ComStat’s web site security packages typically include:
- Malware detection
- Blacklist monitoring
- On-demand expert support & code restoration
- Vulnerability identification
Please contact us for more information about this premium service.
IT Systems Reporting
Increasingly, businesses and organisations source email, web, and IP telephony from different suppliers. Even small business users often differentiate email, web hosting, and local network suppliers. ComStat provides hard copy reports including:
- zone record mappings
- comprehensive physical and logical reports
- hardware and mobile device inventories
- Exchange email user mappings and Office 365 management reports
Please contact us for more information about our network reporting services.