Office 365 – FAQ
- Change Office 365/email password
- Using Office 365 Support Dashboard
- Using Outlook Web App (OWA)
- Configuring Outlook (desktop)
- Outlook and harmon.ie file manager
- Office 365 password expiration policy
- Using Outlook Calendars
- Working with Skype for Business
- Office 365 and Dropbox
- Office 365 and OneDrive for Business
- Updating credit/debit card numbers
- Delve search app
- Yammer tips and tricks
Evernote
ComStat is an Evernote Certified Consultant (ECC). Find out more about ECCs here. If you are an existing Evernote user and need support, contact us for help to register your account with our ECC facility. If you are a new user, click here to buy and install Evernote. We recommend you install Evernote Plus or Evernote Premium, both of which our support service are tailored to.
Pay an invoice sent from PayPal
Paying an invoice sent to you via PayPal. You can settle your account using debit cards, credit cards, direct bank transfer, and by cheque.
read moreUsing Office 365 Support
Office 365 help series – Using Office 365 Support Getting help with Office 365 Before contacting Office 365 Support: login to Office 365 admin to check for known Office 365 issues – see section 3 below check your computer network cables or wireless connections are connected and operational reboot your router and check if your ISP is dealing with network issues that might be affecting you ISPs can throttle email for business users who subscribe to residential services – check status with your ISP take screen shots to fully illustrate your issue document circumstances/symptoms, noting recent installations, updates, or operating system changes Do not contact Microsoft until you have checked these details. Microsoft may not be able to help you until you verify these points first. Also, Microsoft will not be able to help with problems caused by third party applications, operating systems, or hardware. Exchange email often poses special support problems. If in doubt, contact ComStat.uk for help. Premium clients should use their dedicated number for accelerated support. Toggle through the sections below to find out more about the Office 365 Support dashboard. 1. Login to Office 365 Admin To open a support ticket for Exchange email, Skype for Business, Sharepoint, Sway, and other utilities: login to https://portal.office.com pull down the tile menu click open the admin tile: 2. Opening Support Dashboard From the Office 365 dashboard – see screen shot below – you can preview existing Office 365 issues under management and you can click open support or new service request to register new help requests. Also, you can use the dashboard to monitor existing support tickets. 3. Selecting Support Option Before choosing which kind of ticket you need to... read moreWorking with Skype for Business
Webinar and comprehensive desktop and mobile documentation. Learn how to add contacts, integrate with Outlook, customize options, run meetings, configure mobile devices, and more.
read moreOutlook, Sharepoint, and Harmon.ie
Learn how tools like Harmon.ie can combine email with other document types to help you access email and documents together.
read moreConnect Outlook Desktop to Office 365
Follow this best practice video to learn how to set up a new account in Outlook for Desktop, delete accounts, add additional accounts like GMail, and more.
read moreChange Office 365/email password
How to change your Office 365 email password using Outlook Web App (OWA).
read moreOutlook calendar tools
A series of “best practice” videos demonstrating Outlook’s tools for appointments, meetings, scheduling, tasks, calendar sharing, holidays, and iCalendars.
read moreUsing Office 365’s Delve
Using Delve’s grouping and sharing tools to make the most of data saved across Office 365 storage platforms.
read moreOffice 365 and Dropbox
Working with MS Office desktop and Office 365 Online documents in Dropbox, including Dropbox desktop app, file locations in Office 2016 for desktop, and Office Online.
read moreOffice 365 and OneDrive for Business
Managing Office 365’s OneDrive with file sync
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