Office 365 help and tutorials


Evernote

ComStat is an Evernote Certified Consultant (ECC). Find out more about ECCs here. If you are an existing Evernote user and need support, contact us for help to register your account with our ECC facility. If you are a new user, click here to buy and install Evernote. We recommend you install Evernote Plus or Evernote Premium, both of which our support service are tailored to.

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Using Office 365 Support

Office 365 help series – Using Office 365 Support Getting help with Office 365 Before contacting Office 365 Support: login to Office 365 admin to check for known Office 365 issues – see section 3 below check your computer network cables or wireless connections are connected and operational reboot your router and check if your ISP is dealing with network issues that might be affecting you ISPs can throttle email for business users who subscribe to residential services – check status with your ISP take screen shots to fully illustrate your issue document circumstances/symptoms, noting recent installations, updates, or operating system changes Do not contact Microsoft until you have checked these details. Microsoft may not be able to help you until you verify these points first. Also, Microsoft will not be able to help with problems caused by third party applications, operating systems, or hardware. Exchange email often poses special support problems. If in doubt, contact ComStat.uk for help. Premium clients should use their dedicated number for accelerated support. Toggle through the sections below to find out more about the Office 365 Support dashboard. 1. Login to Office 365 Admin To open a support ticket for Exchange email, Skype for Business, Sharepoint, Sway, and other utilities: login to https://portal.office.com pull down the tile menu click open the admin tile:   2. Opening Support Dashboard From the Office 365 dashboard – see screen shot below – you can preview existing Office 365 issues under management and you can click open support or new service request to register new help requests. Also, you can use the dashboard to monitor existing support tickets.   3. Selecting Support Option Before choosing which kind of ticket you need to... read more

Working with Skype for Business

Webinar and comprehensive desktop and mobile documentation. Learn how to add contacts, integrate with Outlook, customize options, run meetings, configure mobile devices, and more.

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Outlook calendar tools

A series of “best practice” videos demonstrating Outlook’s tools for appointments, meetings, scheduling, tasks, calendar sharing, holidays, and iCalendars.

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Office 365 and Dropbox

Working with MS Office desktop and Office 365 Online documents in Dropbox, including Dropbox desktop app, file locations in Office 2016 for desktop, and Office Online.

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