About remote or site help.
Please call 01745 616 524 during 9:00 – 5:00 business hours Mon – Fri for appraisal and cost estimation. You can also reach us using the WhatsApp button below.
Often, compromised computers need conventional site visits to troubleshoot problems, However, if your computer has broadband, 4G, or fibre Internet access we can support Windows users (Win10 and above) where operating systems are up-to-date.
See this video for a demonstration of Windows Quick Assist.
We can also help Windows and Mac users using a current version of Microsoft Teams, or an up-to-date version of Chrome web browser and you have added, or can add, Chrome remote desktop extension.
Extended support outside business hours is available for Premium Support customers.
Get remote or call-out help.
Remote assistance and call out is subject to our minimum attendance charge and if remedial work requires extended work we will apply credits received against final invoicing.
Use the PayPal QR code below to remit our quoted retainer/deposit to secure service via your PayPal app.
Cloud and web support
Cloud networking, web sites and software solutions rely on a different approach to support. Call 01745 616 524 or send a message using WhatsApp below:
- Microsoft 365, Evernote, and many other Apps (SAAS)
- VOIP Telephony
- Web Hosting, PAAS, and IAAS
- WordPress, Shopify, Wix, and more
- Remote network management – Cisco, D-Link, Netgear, etc.
- Mobile Device Management (MDM) and Data Loss/Leakage Protection (DLP)
- Security and Compliance, Threat Management, File Retention
- Decentralized applications and Blockchain
Web Hosting and Domain Name Registration
Call Comstat.uk on 01745 616 524 or or send a message using WhatsApp below for help with domain name management and web hosting:
- fixed price for SSL shared or bare metal servers
- ideal for custom services that cost extra elsewhere
- London time zone for improved page loads
- WordPress, eCommerce, Social Media
- WHM user interface, support available
- Installation icluded
Onboarding
- Microsoft 365, Exchange, OneDrive
- 1 TB of resilient Cloud data storage
- Latest versions of Microsoft Office
- Synchronize email and data on up to 5 devices
Managed Support Services
- Remote …. 24/7 server and pc support
- Office 365 delegated admin
- On-site …. conventional site call-out
- On-going …. Web updates, preventative hardware maintenance, O/S updates etc.
- Network management, including firmware, cable testing, etc.
Cost
- Options for budgeted support
- Execution-only support available
- Support for Windows 7+ and Mac OS X.7+
- Support for mobile devices
- Annual licence required for remote desktop management