Move a Sitejet website from a subdirectory to the root in cPanel

Move your website without losing anything

When you have built your Sitejet website in a subdirectory of the public_html folder on a virtual server managed by cPanel, the next stage is to move the website to the root directory of your public_html directory. Developers and novice IT users buld websites this way to keep their live site untouched during development of their new content. Now you are ready to go live, it is time to move your Sitejet site to the root directory — and possibly replace an existing WordPress or other site.

This guide walks you through the process step-by-step, including how to back up your Sitejet content, avoid common pitfalls, and enjoy a smooth transition.

Click open the headers below to find out how you and your staff can control email storage at a user level.

Step 1: Backup your Sitejet website first

Before making any changes to your web site location, back up your Sitejet website using Sitejet’s built-in tools first. This is crucial in case something goes wrong during the move.

To back up your Sitejet site:

  1. Log into your Sitejet dashboard.
  2. Navigate to the project you want to back up.
  3. Use the Export or Backup feature to download your site files.
  4. Save the backup locally or to cloud storage.

This ensures you have a full copy of your site, including HTML, CSS, JS, and media files.

Step 2: Prepare your web server's root directory

Your Sitejet site will replace the current contents of the root directory (public_html). If there’s an existing WordPress or other site, you’ll need to:

  1. Backup your existing website using cPanel’s File Manager or your WordPress backup plugin if you use one.
  2. Delete or rename the current index.php or index.html file to avoid conflicts.
  3. Check for hidden files like .htaccess that might affect redirects or permissions.

You could rename a file like index.php or index.html to “index-old.php” or “index-old.html”. This way you can always the change the file name back to its original name to restore the file if you need to. Also, when checking for hidden files, it is a good idea to edit File Manager settings to “hide” files again. System files that have global significance to your web site are often hidden to prevent accidental delation during daily management.

Step 3: Move Sitejet files to your root directory

Understand Sitejet’s File Structure and Editing Model

When you publish a Sitejet website to a subdirectory (e.g., public_html/sitejet), Sitejet manages your website files there and allows you to edit content using Sitejet builder.

You could manually move your Sitejet files to the root (public_html) directory. If you do this, however, The pages will be rendered as static pages. When this happens, Sitejet will no longer recognize or manage those pages. There are some reasons why you might want to do this. However, it is likely that you would want to continue to edit and develop your website. Therefore, you can move the website to root and continue to edit it by changing the “publish path” in Sitejet Builder.

Change the Publish Path in Sitejet

In case you have not completed Step 2 above, be sure that you have done these things if you have an existing web site in root first:

  1. Back up any existing site (e.g., WordPress) using cPanel File Manger > Backup or a WordPress plugin.
  2. Remove or rename conflicting files like index.php, index.html, or .htaccess.
  3. Ensure the root directory is clean to avoid file conflicts.

This helps Sitejet publish cleanly and ensures your domain loads the correct content.

After making sure you have backed up any existing website in your root directory, this is how to relocate your website to your web server’s root directory so that you can continue to edit the website with Sitejet:

  1. Log into Sitejet and open your project.
  2. Go to Project Settings > Publishing.
  3. Change the publish path from /sitejet (or your current subdirectory) to /public_html or simply / depending on how Sitejet references the root.
  4. Save the changes
  5. Publish the website.

This way, Sitejet will deploy your website directly to the root directory, replacing any existing content there.

Step 4: Test and Confirm

Once you have published your web site to its new location in Sitejet Builder:

  • Visit your domain (e.g., yourdomain.com) to confirm the Sitejet site is live.
  • Log into Sitejet and verify you can still edit the site.
  • Check for broken links or missing assets — especially if your site previously referenced the subdirectory.

Final notes:

  • Do not manually move files from the subdirectory to the root if you want to keep editing access.
  • Always use Sitejet’s publishing tools to relocate the site
  • If you’re unsure about the correct publish path, Sitejet support can help confirm it based on your server setup.

About ComStat.uk: Internet Service Provider Comstat provides IT support, web hosting, and media services including website design, Microsoft 365 setup, and audio/video production, serving businesses across Denbighshire, North Wales and Wirral from Ruthin, and Lancashire and the Northwest from Bolton.

Exchange connectors

Microsoft Exchange Online can route outbound mail through an on-premises server or a hosted service (sometimes called “smart hosting”). This enables organizations to deliver email to business partners through private networks, use data loss prevention (DLP) appliances, and perform custom post-processing of outbound email. Exchange Online also supports Address Rewrite, in which outbound email is routed through an on-premises gateway that modifies the addresses. This feature enables organizations to hide sub-domains, make email from a multi-domain organization appear as a single domain, or make partner-relayed email appear as if it were sent from inside the organization. Administrators configure custom email routing within the Exchange admin center (EAC).

 

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Change Office 365 credit/debit card information

Office 365 help series – Updating credit/debit cards

Updating Office 365 credit/debit card details

This article explains how to edit or change the credit/debit card details used for paying for Office 365 subscriptions.

Office 365 subscriptions are paid direct to Microsoft on a monthly or annual basis by credit/debit card. Occasionally, card information needs to be updated, for instance when a card is nearing its expiry date. Sometimes new card information needs to be lodged with Microsoft if a card has been replaced.

Click open the sections below to find out how to manage your Office 365 payment arrangements with Microsoft.

1 - Log into Office 365

Information about your Office 365 account is kept in the “Billing” section your Office 365 admin center dashboard. In Billing, you can keep track of Office 365 licenses, payment history, and payment information which includes your active credit/debit card details.

Follow the steps below to find your way to the Office 365 Admin Center dashboard. If you use Outlook Web Access (OWA) to manage your email, and you already know how to login to services, you can go straight to the second image. If you do not know your password, you will need to contact us to help you reset your password.

Sign in to Office 365

Log into your dashboard my pointing your web browser to either:

  • https://portal.office.com
  • http://mail.office365.com

The landing page will look similar to the screenshot below. Enter your email address and password and click Sign In

owa_sign_in

Open the Office 365 Admin Center

Click open the pull down the tile menu at the top left of the page (see below) and click open Admin. If you have logged into Outlook Web Access (OWA) you will land on your email inbox, but the same tile menu is at the top left of your screen. If you have logged in using the portal.office.com, the page will look more like the example below. The example shows a fully featured Office 365 account. The tile menu will look different depending on the services you are subscribed to, however you will still have an Admin tile.

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Click open the next section to learn how to navigate to your Billing section.

2 - Navigating Office 365 Admin Center

The Office 365 Admin Center manages all your services in one dashboard. Information about your account with Microsoft is handled under Billing.

Click on Billing, and then click on Subscriptions to manage your credit/debit card information. Go to the next section for guidance on changing your credit/debit card details.

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3 - Update Credit/Debit Card Details

The Billing > Subscriptions page summarizes information at a glance about your account with Microsoft, including the licenses you are subscribed to, payment frequency, status, and forthcoming payments.

To modify your card details, click “Change payment details” and click “Edit” on the right hand sidebar which subsequently opens.

  • If you have a brand new card, click “add a card” to replace your old card.
  • If your new card uses the same account number, you may only need to change the expiry date. In this case, click “edit existing card” and make the changes.
  • Click “Save“.

This completes the process for updating an existing credit/debit card or setting up a new card.

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Exchange Email – EOP antivirus/spam

With effect from September 1st, ComStation.co.uk is providing support network administration for EOP security tools for email.

EOP (Exchange online Protection) is a Microsoft solution for managing virus, spam, phishing and other malicious formats. Critically, the service is managed at the data centre for incoming AND outgoing email. Managing incoming email in this way reduces the risk of contaminated email reaching users’ machines.

Microsoft estimates that over two thirds of email transiting the Internet is junk, spam, or malicious. In the field, ComStat devotes significant time to repairing customer equipment compromised by users inadvertently opening suspect email.

EOP includes control panels for customising filtering, IP blocks, domain name blocks, and more. EOP also integrates with ComStation.co.uk tools for data leakage protection, enabling organisations to manage senstive information in outgoing email which might include regulated personal data, credit card numbers, other company information, etc. Invoking data policies in thi way helps organisations to educate employees. Systems can be configured to allow users to override system recommendations while logging user decisions, and also unilateral suppression of sensitive information (e.g. credit card numbers, passwords, etc.)

EOP does not manage over PC security, however is a game changing solution for end users because it minimizes risk of costly damage to buiness networks and machines. Also, because the security process is managed at the data centre, ComStat is able to deliver “clean” email not only to user workstations, but also to the user’s connected devices like mobile phones, laptops and tablets.

EOP was orginally developed to support Microsoft Exchange, and is more than anything else specialised software that deals with email. In this respect, EOP’s email protection services are often more comprehensively tooled than conventional Anti Virus applications, and is used widely by the world’s largest businesses.

EOP is included in ComStat’s subscription email services for business users. EOP can be provided as a standalone solution (£2.00/mo per user account, £20.00 annual) for services provided by third party data centres.

 

 

Exchange Online Protection – EOP

Microsoft Exchange Online Protection (EOP) is a cloud-based email filtering service that helps protect Exchange users against spam and malware. EOP includes tools to safeguard organizations from messaging-policy violations. EOP runs within Microsoft data centres as a bundled provision for licensed Office 365 and Exchange users reducing problematic customer bandwidth risks, protecting email before delivery to all user devices, and simplifying the management of on-premise messaging environments and alleviating inherent costs that come with maintaining conventional on-premises hardware and software.

Microsoft Exchange EOP Features:

  • Eliminates threats before they reach your business firewall with multi-layered, real-time anti-spam and multi-engine anti-malware protection.
  • No extra hardware or software installation – EOP is a bundled service and runs from data centre, managing email before it is delivered to user devices.
  • Protects your company’s IP reputation by using separate outbound delivery pools for high-risk email.
  • Provides 5 financially backed SLAs, including protection from 100% of known viruses and 99% of spam.
  • Active content, connection, and flexible policy-based filtering enables compliance with corporate policies and public sector/IT departmental governance.
  • Leverages a globally load-balanced network of data centres helps to ensure a 99.999% network uptime.
  • Managed and administered from the Exchange Administration Centre with a single web-based interface.
  • Near real-time reporting and message trace capabilities provide insight into email environments by retrieving the status of any message that Exchange Online Protection processes.
  • Available to non-Exchange users.

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