How to Change Your Email Password in Roundcube Webmail

by | Nov 25, 2025

How to Change Your Email Password using Roundcube Webmail

The easiest and safest way to update or change your email password is through Roundcube Webmail. Roundcube is the Webmail utility you access your email with using a laptop or desktop computer.

You could change your email password using cPanel. Unlike cPanel, which includes advanced server management tools, Roundcube focuses on email functionality. So, managing your email preferences including out-of-office responders, redirects, etc. reduces the risk of accidental changes to your other web server settings while still giving you full control over your account credentials.

When you need to contact us

If you do not know your current password, please contact Comstat Support so we can securely reset it for you.

Click open the headers below to learn how to change your email password.  

Step 1: Log in to Roundcube

Using your desktop computer, laptop, or tablet, open your web browser and go to your webmail login page using your browser’s navigation field, not your Google Search field.

Your Webmail URL will depend on the domain name you own. For example, if your domain name you use for your email is “yourdomain.com” you would follow these steps.

  1. Point your browser to https://yourdomain.com/webmail substituting your own domain name.
  2. Enter your email address
  3. Enter your password
  4. Click “Log In”

 

Step 2: Access Settings

Once you have succesfully log in to Roundcube, you will either land on your Roundcube home page. You might have configured Roundcube to go straight to your inbox.

change your email password using Roundcube Webmail home page

Change your email password using Roundcube Home Page

  1. Scroll down to <Edit Your Settings>
  2. Click <Password & Security>
  3. Change your password
  4. Click Save or Update

Tip: Use a strong password with uppercase, lowercase, numbers, and symbols. Avoid reusing old passwords.

Change your email password from your Inbox

From the preferences bar on (usually on the left of your Inbox page)

  1. Click <Webmail Home>
  2. Scroll down to <Edit Your Settings>
  3. Click <Password & Security>
  4. Change your password
  5. Click Save or Update

change your email password using Roundcube Webmail

Tip: Use a strong password with uppercase, lowercase, numbers, and symbols. Avoid reusing old passwords.

Your Webmail home page includes a fully featured list of utilities, including:

  • instructions for configuring email accounts on Windows, Apple, Linux, and Android devices.
  • Spam controls.
  • Autoforwarding
  • email tracking
  • much more.
Step 3: Update Your Devices

After changing your password, you will have to modify the password in al the devices that you use to connect to your email account.

Best Practices and Summary
  • Change passwords regularly.
  • Never share your password.
  • • Contact support immediately if you suspect unauthorized access.

Roundcube is a comprehensive email solution and you can find answers to issues here.

Change Office 365/email password

by | Mar 27, 2024

Office 365 help series – Changing passwords using OWA

Password security

It is good practice to change email passwords occasionally. Sometimes, ComStat may ask you to change passwords if we suspect that a third party has compromised your account. If you have forgotten your password, we can force a password change.

Users are responsible for their passwords at all times. If we force a password change, users should log in to their email accounts and overwrite forced password changes with passwords of their own. Good passwords include:

  • 8-15 characters
  • Capital letters
  • Numbers
  • Special characters

Email passwords cannot be changed using your desktop version of Outlook. To change your email account password, login to your Office 365 online control panel with your email address and existing password with a web browser like Internet Explorer, Firefox, or Chrome.

There is more than one way to change passwords in Office 365. For instance, users can log into http://portal.office365.com and locate settings from the portal home page. Users are familiar with Outlook Web Access, so the tutorial here should be a convenient method.

Read this article first before you begin. Click open each step below to understand the steps you need to follow. If you need to contact us to force a password for you, get in touch with your usual network administrator or contact us using the information on our contact page.

Office 365 Home Page

Using your web browser, login to Office 365’s control panel at http://mail.office365.com.  Login with your email address and existing password. Your Office 365 home page looks like this:

 

Open OWA settings

Click open the settings icon on the right side of the toolbar at the top right corner of your screen. The seettings icon looks like a cog.select office 365 settings

Change password

Follow the 3 steps in the illustration below:

  • Click open Office 365 settings
  • Click on Password
  • Change your password and click submit in the last screen

screenshots for changing your password

Remember, you need to know your old password to create your new password, so you may have to ask us to force a password change for you. Also, changing your password will mean you need to update settings on any devices that connect to your Office 365 account, including desktops, laptops, tablets, or mobile phones. Lastly, you may be asked to authenticate your password change by verifying your mobile phone number and inputting a short code which your server will text you, so your mobile phone should be available.