Office 365 delegated network administration

Delegated network administrators are certified Microsoft Cloud Partners who meet Microsoft standards for planning, deployment, and ongoing support of Microsoft Exchange, Office 365, and other Microsoft Cloud product lines. Delegated administrators are experienced engineers and consultants who are capable of managing large and small installations according to Microsoft’s benchmarks. ComStat is a Microsoft Cloud Partner and certified delegated administrator.

Delegated administrators perform tasks like liasing with Microsoft Support, setting up mailboxes, adding or removing users and groups, data migration, managing domain names and zone records, managing security policies, managing Exchange-connected mobile devices, managing transport, DLP, and other Exchange services, etc. Whereas small businesses are often faced with steep learning curves and under-utilized software, delegated administrators provide a reliable point of contact to advise business owners and implement application features that are beyond the scope of limited in-house resources.

Delegated administrators allow users to get the maximum resources from Microsoft applications.

A delegated administrator assumes the same rights as a global administrator, who is typically the owner of subscribed services. However, the owner/global administrator have the right to withdraw or reassign delegated administrator rights. Office 365 administrator rights extend to include the following privileges:

  • global administration
  • delegated administration
  • billing administration
  • password administration
  • services administration
  • user management administration

Exchange connectors

Microsoft Exchange Online can route outbound mail through an on-premises server or a hosted service (sometimes called “smart hosting”). This enables organizations to deliver email to business partners through private networks, use data loss prevention (DLP) appliances, and perform custom post-processing of outbound email. Exchange Online also supports Address Rewrite, in which outbound email is routed through an on-premises gateway that modifies the addresses. This feature enables organizations to hide sub-domains, make email from a multi-domain organization appear as a single domain, or make partner-relayed email appear as if it were sent from inside the organization. Administrators configure custom email routing within the Exchange admin center (EAC).

 

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Unified Messaging

When your Microsoft Exchange Server account is enabled for Unified Messaging (UM), you can receive e-mail, voice, and fax messages in your Inbox. Additional features are available for which include Voice Mail Preview which delivers a transcription of voice mail messages to your Inbox.

Access to the full suite of UM services depends on hardware telephony.

In-Place email archiving

In-Place Archiving eliminates the need for Outlook personal store (.pst) files and allows users to store historical messages in an archive mailbox accessible in Microsoft Outlook 2010 and later and Microsoft Office Outlook Web App.

In Microsoft Exchange Server 2013, In-Place Archiving provides users with an alternate storage location in which to store historical messaging data. An In-Place Archive is an additional mailbox (called an archive mailbox) enabled for a mailbox user. Outlook 2007 and later and Outlook Web App users have seamless access to their archive mailbox. Using either of these client applications, users can view an archive mailbox and move or copy messages between their primary mailbox and the archive. In-Place Archiving presents a consistent view of messaging data to users and eliminates the user overhead required to manage .pst files.

You can provision a user’s archive on the same mailbox database as the user’s primary mailbox, another mailbox database on the same Mailbox server, or a mailbox database on another Mailbox server in the same Active Directory site. This provides flexibility to use tiered storage architecture and to store archive mailboxes on a different storage subsystem, such as near-line storage. In cross-premises Exchange 2010 and later deployments, you can also provision a cloud-based archive for mailboxes located on your on-premises Mailbox servers.

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Office 365 mobile/tablet support

As users distribute more content to multiple mobile devices, issues of data leakage, data privacy, and data protection become increasingly important. Microsoft Exchange can cope with connectivity to a maximum of 5 devices per user, so the number of devices exposing an organisation to liability under data protection laws extend far beyond the number of an organisation’s “on-premise” workstations.

In the event of a lost mobile phone, laptop, or tablet which contains your customers’ personal data by way of contact information, emails, and/or documents, it is not enough to ask a mbile phone supplier to stop a SIM card – many smartphones can continue to connect to cloud services wirelessly to access organizational information and contact information even after disconnection from telco services.

ComStat is an authorised Microsoft Clour Partner, and is additionally authorised as a qualified network administrator. This means our engineers have a thorough working knowledge of advanced Microsoft Exchange and Office 365 technologies to help organisations subscribing to our supported services to deal rapidly with “won’t happen to me” events like lost mobile phones so that policies can be established to configure devices by brand, model, or individual, invoke keypad security, and restrict or wipe organisational data in the event of loss, including overseas travel.

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