Microsoft Outlook Categories

Microsoft Outlook's "Categories" Feature

Use Microsoft 365 Categories to organize and manage your Outlook calendar, contacts, emails, and tasks.

microsoft 365 categories

Tagging content with categories that distinguish projects, priorities or other classifications with colour-coded tags helps you to distinguish between content and. Using categories, you can search across Outlook for emails, tasks, events that are tagged with the same category.

Click on the headers below to find out how to create and customize categories. Click or tap on images to expand images to full size.

What are categories for?

Categories help you organize and manage contacts, email, calendar items, and tasks. For instance, instead of moving or copying emails to folders, you could keep emails in your Inbox and tag emails with categories. This way, you can filter your Inbox on demand to show one or more categories. In situations where an email could be saved in two folders, it is more efficient to keep the email in your Inbox and assign two categories to that email. Using tags you can:

  1. create category names and colours
  2. tag and group related emails
  3. organize your calendar events by type, such as meetings, personal appointments, or deadlines
  4. group your contacts as family, friends, colleagues, or clients
  5. organize your tasks by project, priority, or status

Categories are usually used at an individual level. However A shared email account would rely on categories established for that account. Uniform categories can be established at an organizational level. This requires adminstrator-level knowledge.

 

How to create and manage tags

An easy to create your tags is to:

  1. create a new email in Outlook
  2. click open the <Categories> dropdown list.

A few categories are already listed in the pull down menu by default. These are intended as a starting point. In the illustration below notice that there are user-defined categories instead of the defaults. Towards the bottom of the list you will see that you can create, edit, and show categories. Click on <New category> to create a new category.

microsoft 365 categories dropdown

Notice how you can show all categories and search for categories. Once you create a category, it is available for use in Email, Calendar, Contacts, and Tasks. Once categories are created, you can use this dropdown menu to assign one or more categories to an email, event, contact, or task – the categories will be available for all Outlook functions.

Editing and managing categories

You can edit existing tags to change names and colours. In any email composition and calendar event windows, pull down the <categories> dropdown menu and click open <Manage categories>. Her you can “fave” categories, and you can click on the pencil icon to edit category properties. In the image below, clicking on the pencil in the DNS/web row would open the properties for that category.

editing micorosft 365 categories

Planning Categories

It is important to plan a rationale for categories. Sometimes, categories can become so large that users forget what categories they already have. For instance, if you are tagging customers, it might makes sense to have a category for “customer”, but also a category for customer-customer surname. This way “customer” is a category header, and “customer-surname” is a sub heading. Organising a strategy for categories helps you manage your list as it grows.

Summary

Outlook Categories add a flexible and visual way to keep your Outlook items organized, making it easier to manage your communications and schedules.

Categories are intended for individual use, but organizations might opt to have individual users follow a common colour-coding theme and defined list for individuals to build in their own instance of Outlook. Categories can be established at organizational level, but this requires administrator level implementation.

Microsoft 365 folder colors

365 OneDrive, Teams and Sharepoint folder colours

Use colours to help you find important or frequently used folders in OneDrive for Business, Teams, and Sharepoint.

365 customized folder colours

This option can help you pick out folders rapidly in long lists. Also, you can colour-code files to distinguish between content.

Click on the headers below to find out how to use this option for OneDrive for Business and Teams/Sharepoint.

Change a folder's colour in OneDrive
  1. Open OneDrive for Business
  2. Right-click on the folder you want to modify
  3. From the drop-down list, click on <Folder Color>
  4. Choose from the available colours.

change folder colors in OneDrive

Changing a folder’s colour in OneDrive for Business will only be visible to you. This is because OneDrive is designed to store your own working files. So, even if you share a folder to another user, only you will see the modified colour.

To change a folder’s colour so that the modification is visible to shared users, your folder would need to be stored in Sharepoint or Teams.

 

Change a folder's colour in Teams and Sharepoint

Microsoft 365 Teams libraries are housed in Sharepoint. So, you can change a Teams folder colour by switching the library into Sharepoint layout. The steps below explain how to do this. Remember that you need to own a folder to be able to change its colour.

Using Sharepoint

In Sharepoint, navigate to the folder where you want to make changes. Then, follow the list below.

Using Teams

To change a folder’s colour in a Teams Library:

  1. Open the <File> tab in your Group or Channel
  2. Click <Open in Sharepoint> along the tab bar above the folder list. You might need to click down the three dots to find the option.
  3. Right click on the folder you want to change or click the three dots in the folder’s row
  4. From the drop-down list click on <Folder color> and choose your new colour.

change Sharepoint folder colour

 

Summary

Customizing folder colours is a great way to help you and others find content easily, especially in large folder lists. Remember, you can also “favourite” a folder to help find your content faster.

Changing a folder’s colour in OneDrive will only be visible to you.

Changing a folder’s colour in Sharepoint will be visible to users who you share it to.

Since Teams stores folders and files in Sharepoint, Teams administrators can change folder colours by opening a Teams’ file library using <View in Sharepoint>.

Lastly, Sharepoint’s broader capabilities means that advanced users can automate folder properties including folder colours.

 

Outlook templates

Resend Message tool for email templates

<Resend message> is an easy method for creating and managing email templates in Outlook.

Template tools are not intuitively easy to organize in Outlook and require detailed knowledge. One option is to use Signatures to manage templates. Signatures can be inconvenient too when you want to save a longer of standardised emails this way.

Instead, use <Resend Message> to build a library of standard form emails to improve efficiency.

Click on the headers below to find how to use this option.

About Resend message utility

To use <Resend message> in Outlook open a previously sent email. Then, using <Resend message> Outlook strips the email headers from the original email leaving you with a draft email and subject header which only needs a new email address adding to it. before sending or scheduling as normal.

You can copy emails that you want to save as templates this way to a folder which you could, for instance, call Templates. Also, you could use Outlook Categories to tag emails in Sent Items as templates.

Use Resend Message in Advanced Options

To use the <Resend message> option see screenshot below and follow this workflow:

  1. Open the e-mail you want to send again
  2. Click down the three dots towards the upper right of the editing window
  3. Click <Advanced Options>
  4. Click <Resend message>
  5. Edit the e-mail as necessary
  6. Send as normal

Using Advanced options to resend email

 

Use Resend Message using More Options

Often, <Resend message> is available on Outlook message editor toolbar. Click on the three dots for <More options> and select <Resend message> from the drop down menu. At time of writing, <Resend message> cannot be added to the toolbar with a button.

Resend message using More options in Outlook toolbar

 

Summary

Outlook can be difficult to use at face value for some tasks like templates. Partly, this is because larger organizations rely on IT deparatments to automate functions like templates at a server level so that staff have ready-made presets.

Those same tools are available in smaller business that use Microsoft 365/Exchange/Outlook. In smaller businesses, staff tend to have to do more for themselves because server level presets are not usually deployed.

Using <Resend message> is the simplest of Outlook’s desktop options for creating and managing templates.